QSE Policy

Who we are

For over 60 years, Transport TENDRON has established itself as a trusted partner in transport and logistics in France. Our family heritage, deep local roots, and operational expertise serve one clear objective: to provide safe, high-performance services tailored to the specific needs of our clients.

Our ambition

To strengthen our position in the French market while opening new opportunities at European and international levels, remaining true to our commitment to quality, our responsible approach, and our people-focused business model.

Our core values

Excellence: Strive for impeccable, measurable service quality.

Listening: Understand our clients’ expectations to anticipate their needs.

Commitment: Act with seriousness, consistency, and transparency.

Responsibility: Respect people, the environment, and local communities.

Innovation: Continuously adapt to changes in our sector.

Our 4 strategic pillars

Sustain and grow the company

Ensure sustainable, structured growth
Diversify markets and services
Actively prepare for European and international expansion

Ensure operational excellence

Place quality at the heart of every service
Optimize processes with efficient and reliable tools
Reduce risks through rigorous organization and team responsiveness
Foster a culture of results and continuous improvement

Put people at the center

Value skills and support every employee
Strengthen safety, social dialogue, and workplace well-being
Unite around a shared, responsible, and meaningful company project

Be a driver of progress

Take concrete action to reduce our environmental footprint
Promote sustainable and innovative logistics
Build virtuous partnerships with our stakeholders

Our means to achieve QSE commitments

Organization & governance

Appoint a QSE coordinator to lead and monitor the initiative
Regular reviews of QSE objectives with management
Monitor key performance indicators (KPIs): service rate, claims, incidents, lead times

2. Human ressources

Ongoing staff training (safety, quality, eco-driving…)
Regular awareness sessions (safety talks, QSE displays, suggestion boxes)

3. Technical and logistics resources

Invest in a modern, well-maintained fleet for greater reliability and safety
Use digital tools for mission tracking and traceability (telematics, on-board systems)

4. Environment & social responsibility

Reduce fuel consumption and monitor CO₂ emissions
Waste sorting and use of cleaner energy sources
Participation in local initiatives and sustainable industry programs
Development focus: future integration of AI solutions to optimize routes, reduce empty mileage, and limit CO₂ emissions

Our Quality, Safety & Environment commitment

We implement a structured QSE management system, aligned with the best practices in the sector. Our goal is to deliver reliable, safe, and sustainable services by:

Actively and regularly listening to our clients to adapt our services
Using internal performance indicators to drive continuous improvement
Regularly reviewing our practices for greater efficiency and consistency
Engaging every employee in a collective progress dynamic